an automates Nike's pre-order management for Liverpool team jerseys, from collecting orders via Microsoft Forms and verifying payments, to dynamic status updates and auto-cancellations. It ensures seamless communication with automated email notifications and provides real-time insights through a Power BI dashboard, significantly boosting efficiency and accuracy.

Challenge

The "Nike RPA Pre-order Automation Order Management" project's core challenge was automating the entire lifecycle of Liverpool team jersey pre-orders. This involved ensuring precision in data collection and payment verification, mastering dynamic order status management with auto-cancellation, and maintaining seamless customer communication via automated emails. The key was to deliver unwavering reliability and real-time visibility through a Power BI dashboard, all to maximize efficiency during high-volume periods.

Solution

The solution is an RPA-powered Pre-order Automation System for Nike's Liverpool team jerseys, built to resolve the complexities of manual order management. This system automates the entire pre-order lifecycle, from collecting order data via Microsoft Forms and processing payment verifications to dynamically managing order statuses with automated email notifications at each step. It also features auto-cancellation capabilities and delivers real-time order insights through a Power BI dashboard, significantly boosting operational efficiency, accuracy, and customer communication while minimizing manual intervention.

Nike RPA Nike RPA
  • Microsoft Power Automate

    an automate repetitive tasks by creating workflows between different apps and services. Think of it as a digital assistant that connects your software to do things automatically, like saving email attachments or sending notifications.

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  • Microsoft Excel

    a spreadsheet program used for organizing, calculating, and visualizing data in tables. It's your go-to tool for managing numbers, creating charts, and doing basic data analysis.

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  • Microsoft Power BI

    a business intelligence tool that turns raw data into interactive dashboards and reports. It helps you analyze large datasets, spot trends, and make informed decisions with clear visualizations.

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